Legal

Terms of Service

The agreement between you and Dyma governing your access to the Dyma platform, your participation in quests and campaigns, and any rewards you become eligible to receive.

Effective
1 January 2026
Last updated
26 July 2026
Version
1.0

1. Agreement to these Terms

These Terms of Service (the "Terms") form a binding legal agreement between you and [Registered legal entity name], a company registered under number [Company registration number] with its registered office at [Registered office address] ("Dyma", "we", "us" or "our"). The Terms govern your access to and use of the Dyma web application, the Dyma application programming interfaces, and all related sites, services, tools and content that we make available (together, the "Platform").

By creating an account, connecting a digital wallet, authenticating through a third-party identity provider, submitting a quest, calling our API, or otherwise accessing or using any part of the Platform, you acknowledge that you have read, understood and agree to be bound by these Terms and by the Privacy Policy, which is incorporated into these Terms by reference.

If you do not agree to these Terms, you must not access or use the Platform. Section 22 contains a binding arbitration provision and a waiver of class actions and jury trial that affect how disputes between you and Dyma are resolved.

If you are accepting these Terms on behalf of a company, organisation, decentralised autonomous organisation or other legal entity, you represent and warrant that you have the authority to bind that entity, and references to "you" apply to that entity and to each individual who accesses the Platform using its credentials.

Certain features are governed by supplemental terms, including the developer terms in Section 16 and any campaign-specific rules published by a Project. Supplemental terms are additional to these Terms; where they conflict on a specific subject, the supplemental terms control for that subject only.

2. Definitions

Capitalised terms have the meanings given below or where first defined in these Terms.

Account
the credentials and profile through which you access the Platform, however created, including by wallet signature, third-party identity provider or one-time email code.
Campaign
a set of Quests published by a Project, usually subject to a start date, an end date, a reward budget and its own eligibility rules.
Earner
a natural person or entity that participates in Quests through the Platform. Where these Terms address you as a participant, they address you as an Earner.
Linked Account
a third-party account, such as an X, YouTube, Discord, GitHub or Telegram account, that you connect to your Account so that Submissions can be verified.
Project
a third party that uses Dyma to publish Campaigns, define Quests, fund reward budgets and review Submissions. Projects are independent of Dyma.
Quest
a discrete task published on the Platform, including tasks that require on-chain activity, engagement with social platforms, content creation, assessments, attendance, code redemption, referrals or the upload of supporting evidence.
Reward
any Dyma Points, experience points, token allocation, whitelist position, credential, badge or other benefit that a Project offers in connection with a Quest.
Submission
the record created when you start, progress or complete a Quest, together with all data, links, files, screenshots, text and metadata you provide or that we collect in order to verify it.
Dyma Points
the non-transferable internal accounting unit, abbreviated "DP", used to record Quest outcomes and to rank participation. Dyma Points are described in Section 10.
Wallet
a blockchain address that you control and link to your Account, used to identify you on chain and to receive any on-chain Reward.

3. Eligibility

To access or use the Platform you represent and warrant, on each occasion that you use it, that:

  1. you are at least 18 years old, or the age of legal majority in your jurisdiction if that age is higher, and you have full legal capacity to enter into these Terms;
  2. you are not a person with whom dealings are restricted or prohibited under any applicable sanctions programme, and you are not owned or controlled by, or acting on behalf of, any such person;
  3. you are not located in, ordinarily resident in, or accessing the Platform from a jurisdiction subject to comprehensive sanctions or embargo, and you will not access the Platform from such a jurisdiction;
  4. your access to and use of the Platform, and your receipt of any Reward, does not violate any law, regulation, rule, licence condition, court order or contractual restriction applicable to you, including any law governing digital assets, gambling, promotions, securities, taxation or foreign exchange;
  5. you have not previously been removed from the Platform by us, and you are not attempting to circumvent any suspension or termination; and
  6. all information you provide to us is true, accurate, current and complete, and you will keep it so.

Individual Campaigns may impose further eligibility conditions, including geographic exclusions, minimum on-chain history, holdings thresholds, verification requirements or caps on the number of participants. Those conditions are set by the Project, are published with the Campaign, and apply in addition to this Section.

We may at any time require you to provide evidence of eligibility, including evidence of age, residence, identity or control of a Wallet, and may withhold access or Rewards until that evidence is provided to our reasonable satisfaction. We may decline to make the Platform available to any person or in any jurisdiction at our discretion.

4. Accounts and security

You may create an Account by signing a message with a supported Wallet, by authenticating with a supported third-party identity provider, or by requesting a one-time code sent to an email address you control. Whichever method you use, the resulting Account is personal to you.

One Account per person

You may hold only one Account. You must not create, operate, control or benefit from more than one Account, whether directly or through another person, and you must not create an Account by automated means. Operating multiple Accounts to obtain Rewards more than once is treated as fraud under Section 11.

Your responsibility for credentials

You are solely responsible for maintaining the confidentiality and security of your authentication factors, including the private keys and seed phrases of any Wallet, access to any email inbox used for one-time codes, and any API key issued to you. Dyma never asks for and cannot recover a private key or seed phrase.

You are responsible for all activity that occurs under your Account, whether or not authorised by you, except to the extent that activity results directly from our failure to meet an obligation we owe you under these Terms or applicable law. You must notify us at security@dyma.io promptly upon becoming aware of any unauthorised access to, or use of, your Account.

Accuracy of profile data

Where you supply profile information such as a display name, notification email or locale, you must not impersonate another person, use a name you are not entitled to use, or supply an email address you do not control. We may remove or change profile content that breaches this paragraph.

5. Linked Accounts and third-party platforms

Many Quests can only be verified by reference to activity on a third-party platform. To make that verification possible you may connect a Linked Account, which authorises us to receive from that platform the limited data described in the Privacy Policy, such as your account identifier, handle, public profile fields and the specific signals needed to confirm the Quest.

You represent that you are the legitimate holder of each Linked Account and that connecting it does not breach the terms of the platform that operates it. You must not connect an account that is shared, purchased, rented, automated, or created for the purpose of inflating engagement metrics.

Your use of any third-party platform remains governed by that platform's own terms and privacy policy. We do not control those platforms, we are not responsible for their availability, accuracy or decisions, and we may lose the ability to verify a Quest if a platform changes or withdraws access to its interfaces. Where that happens we may mark affected Quests as unavailable, extend them, or, if verification is impossible, cancel them.

You may disconnect a Linked Account at any time from your profile, except where it is the only means by which you can authenticate to your Account. Disconnecting an account does not withdraw the verification of a Quest that has already been completed and does not reverse a Reward already granted.

6. Wallets, blockchains and irreversibility

The Platform is not a wallet, exchange, custodian, broker or money transmitter. We never take custody of your digital assets and we cannot move, freeze, recover or reverse them. You interact with blockchain networks directly, using software of your choosing, and you alone bear the consequences of those interactions.

Rewards that settle on chain are paid to the Wallet address recorded on your Account. You are responsible for the accuracy of that address. Blockchain transactions are, by design, final and irreversible.

A transfer sent to an address you supplied incorrectly, to a wallet you no longer control, or to an address on a network other than the one intended, cannot be recovered by Dyma or by any Project.

You acknowledge the risks inherent in distributed ledger technology, including network congestion, fee volatility, chain reorganisation, forks, protocol upgrades, validator or sequencer failure, latency in indexing on-chain state, smart contract defects, oracle failure, key loss and theft. You accept that these risks may delay, prevent or permanently frustrate the delivery of a Reward, and that neither Dyma nor any Project is liable for that outcome except where liability cannot lawfully be excluded.

Where a Quest requires you to transact on chain, such as delegating tokens to a validator or interacting with a contract, you do so at your own cost and risk. Network fees are yours to pay and are not reimbursed unless a Campaign expressly says otherwise.

7. Quests, Campaigns and the role of Projects

Dyma provides the infrastructure through which Projects publish Quests and through which Earners participate. Except where we expressly state that Dyma is the sponsor of a Campaign, the relationship created by a Quest is between you and the relevant Project.

What Projects control

The Project determines the content and instructions of each Quest, the eligibility conditions, the verification standard, the size and form of the Reward, the reward budget, the schedule, and whether a Submission is accepted or rejected where review is manual. Projects are independent third parties and are not our agents, employees or partners.

No endorsement

Listing a Project or Campaign on the Platform is not an endorsement, recommendation, verification or due diligence certification by Dyma of that Project, its team, its token, its contracts or its claims. We do not advise you on whether to participate, and nothing on the Platform is investment, legal, tax or financial advice.

Changes to Quests

A Project may amend, pause, extend, shorten, re-price or cancel a Campaign or an individual Quest, and we may do so where a Quest breaches these Terms, cannot be verified, has been compromised by abuse, or must be changed to comply with law or the requirements of a third-party platform. Where practicable we will preserve Rewards already earned and verified before the change takes effect, but we do not guarantee that an in-progress Quest will remain available.

Some Quests depend on a limited allocation, a fixed number of winners, a random draw or a first-come order of completion. Meeting the stated conditions of such a Quest does not by itself entitle you to a Reward once the allocation is exhausted or the draw has taken place.

8. Submissions and licence to use them

When you participate in a Quest you may be asked to supply links, text, images, files, screenshots, wallet addresses, transaction hashes, answers to assessments, or other evidence. You retain all rights you hold in the content you submit.

You grant Dyma a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt for format, transmit, display and process your Submission for the purposes of operating the Platform, verifying the Quest, preventing abuse, resolving disputes, complying with law and producing aggregated or anonymised statistics. You grant the relevant Project the same licence to the extent needed for it to verify and audit the Submission and to satisfy the obligations of its Campaign.

Where a Quest asks you to create public content, such as an article, thread, video or review, you additionally grant the Project a non-exclusive, royalty-free licence to quote, reference and link to that content for its own marketing, for the duration and to the extent stated in the Campaign. If a Campaign requires a broader licence, that requirement must be disclosed in the Quest instructions before you submit.

You represent and warrant, for each Submission, that: you own or are licensed to provide the content; it does not infringe any intellectual property, privacy, publicity or other right of any person; it is not unlawful, defamatory, obscene, hateful, deceptive or harassing; it does not contain malware; it does not contain the personal data of another person without a lawful basis; and it accurately describes work genuinely performed by you.

We may remove, restrict or refuse any Submission that we reasonably believe breaches these Terms, and we are not obliged to store or return Submissions after the retention periods described in the Privacy Policy.

9. Verification, automated decisions and review

Whether a Quest has been completed is determined by the verification method stated for that Quest. Verification may be automated, manual, or a combination of both.

Automated verification

Automated verification may query a blockchain network or indexer, call the interface of a third-party platform, evaluate an answer against an expected value, check a code, evaluate a rule supplied by the Project, or apply signals designed to detect duplication and abuse. Automated verification produces one of a limited set of outcomes, such as started, verifying, claimable, claimed or rejected.

You acknowledge that automated verification depends on data provided by third parties and may be delayed, incomplete or wrong through no fault of ours, for example where an indexer lags, an interface is rate-limited, or a platform changes its behaviour without notice.

Manual review

Where a Quest calls for judgement, a Project or Dyma may review the Submission manually. Reviewers may request additional evidence, and may reject a Submission that is incomplete, low quality, plagiarised, machine-generated where that is prohibited, submitted after the deadline, or inconsistent with the Quest instructions.

Your right to a human review

If an automated decision rejects your Submission or withholds a Reward and that decision has a significant effect on you, you may ask us to review it by a human. Write to support@dyma.io within 30 days of the decision, identifying the Submission and explaining why you believe it is wrong. We will review the decision, tell you the outcome, and correct it where we find it was made in error.

Except where these Terms or applicable law provide otherwise, and absent manifest error, a verification outcome recorded on the Platform is final for the purposes of determining whether a Reward is payable.

10. Rewards, Dyma Points and payouts

Nature of Dyma Points

Dyma Points and experience points are internal accounting units. They are not money, not electronic money, not a deposit, not a stored-value instrument, not a security, not a financial instrument and not a claim on Dyma or on any Project. They have no cash value, are not redeemable for cash by Dyma, cannot be sold or transferred, do not accrue interest, and confer no ownership, governance, dividend or profit-sharing right.

Nothing in these Terms creates any promise, expectation or guarantee that Dyma Points will at any time be exchanged for, converted into, or used to claim any token, digital asset, currency or other benefit.

Rewards funded by Projects

Where a Reward consists of tokens, an allocation, a whitelist place or another benefit provided by a Project, the Project is the sole obligor. Dyma records eligibility and, where the Campaign is configured that way, facilitates the technical delivery. Dyma does not guarantee, underwrite, insure or assume the Project's obligation, and a Project's failure to fund or deliver a Reward is a matter between you and that Project.

Conditions of payment

A Reward becomes payable only when all of the following are satisfied: the Quest is verified as complete; you meet every eligibility condition of the Campaign; a Wallet is linked to your Account and is valid on the required network; the Campaign budget is not exhausted; any applicable claim step has been completed by you within the stated claim window; and no investigation under Section 11 is open in relation to your Account.

Unless a Campaign states a specific settlement time, Rewards are delivered on a reasonable-efforts basis. Claim windows, once expired, cause the Reward to lapse. Unclaimed and lapsed Rewards return to the Campaign budget and create no further entitlement.

Adjustment and clawback

We may correct, reduce, withhold, reverse or reclaim a Reward, and adjust any Dyma Points or experience points balance, where it was granted as a result of error, duplication, a software or configuration defect, a failure of a third-party data source, or conduct that breaches Section 11. Where a Reward has already settled on chain and cannot be reversed, we may offset the amount against future Rewards or terminate your Account under Section 18.

11. Prohibited conduct and anti-fraud

You must use the Platform honestly. Without limiting any other provision, you must not, and must not attempt to, and must not assist or permit any person to:

  • create or control more than one Account, or use another person's Account, identity, Wallet or Linked Account, whether with or without their consent;
  • operate bots, scripts, emulators, farms, click services, engagement pods, purchased followers, or any automated or coordinated scheme designed to create the appearance of genuine participation;
  • submit false, fabricated, altered, recycled, plagiarised or machine-generated evidence where the Quest requires original work, or misrepresent the origin, date or authorship of a Submission;
  • complete a Quest through a person other than yourself, or sell, rent, share or transfer access to your Account or to a completed Quest;
  • exploit a defect, race condition, rounding behaviour, replay opportunity, misconfiguration or unintended interaction to obtain a Reward you would not otherwise receive, or fail to disclose such a defect once discovered;
  • circumvent, disable or interfere with any verification, deduplication, rate-limiting, geographic or security control, including by using a proxy, virtual private network or other means to disguise your location where a Campaign excludes it;
  • interfere with the operation of the Platform, including by denial of service, injection, scraping at a volume that degrades service, unauthorised penetration testing, or accessing data or endpoints you are not authorised to access;
  • reverse engineer, decompile or disassemble any part of the Platform except to the extent that restriction is prohibited by applicable law;
  • use the Platform to launder proceeds, finance terrorism, evade sanctions or tax, manipulate a market, or in connection with any unlawful gambling, lottery or promotion;
  • harass, threaten, defame or abuse any person, including Project staff, reviewers and our personnel, or submit content that is unlawful or that infringes the rights of others; or
  • use the Platform to build a competing dataset or service, including by systematically extracting Campaign, Quest, Project or leaderboard data.

Investigation and consequences

Where we reasonably suspect a breach of this Section we may investigate, and during the investigation we may suspend verification, freeze Reward eligibility, restrict features or suspend your Account. We may consider on-chain patterns, device and network signals, timing, Linked Account behaviour, Submission similarity and other indicators of coordinated abuse.

If we determine that a breach occurred, we may in any combination reject affected Submissions, cancel or reclaim Rewards, reset Dyma Points and experience points, remove you from a Campaign, permanently terminate your Account, decline to serve you in future, and report the matter to a Project, a third-party platform or a competent authority. Serious or repeated abuse may also expose you to claims for the losses it causes.

12. Referral programme

Where a referral feature is available, you may invite others using the link generated for your Account. A referral counts only where the invited person is a distinct human being who independently registers, satisfies the eligibility conditions in Section 3, and completes any qualifying activity described at the time.

You must not incentivise, mislead or spam anyone into registering, post your link where it breaches the rules of another platform, buy or exchange referral traffic, or refer accounts you create or control. Self-referral and circular referral arrangements are void.

We may cap the number of referrals that qualify, require additional verification of referred accounts, withhold referral Rewards pending review, and reverse referral Rewards attributable to accounts later found to be inauthentic. We may modify or discontinue the referral programme at any time.

13. Intellectual property

The Platform, including its software, design, structure, text, graphics, the Dyma name and logo, and all associated intellectual property rights, is owned by Dyma or its licensors and is protected by law. Except for the limited rights expressly granted in these Terms, no right, title or interest is transferred to you.

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform for the purpose of participating in Quests as an Earner. You must not copy, modify, distribute, sell, lease, frame, mirror or create derivative works from the Platform, and must not remove or obscure any proprietary notice.

Project names, logos and marks displayed on the Platform belong to their respective owners and are used to identify the relevant Campaign. Their presence does not imply any affiliation or sponsorship.

Feedback

If you send us suggestions, ideas or feedback about the Platform, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them for any purpose without obligation, attribution or compensation to you. We are not required to keep feedback confidential.

Infringement claims

If you believe content on the Platform infringes your intellectual property, write to legal@dyma.io identifying the work, the location of the content, your contact details, and a statement that you have a good-faith belief the use is unauthorised and that your notice is accurate. We may remove content and may terminate the Accounts of repeat infringers.

14. Third-party services and content

The Platform interoperates with, links to and displays content from third parties, including blockchain networks and indexers, identity providers, social platforms, storage and email providers, and the Projects themselves. Those services are not under our control.

We make no representation or warranty about third-party services or content, including their accuracy, legality, availability or security, and we are not responsible or liable for them, for their acts or omissions, or for any loss arising from your dealings with them. Your use of a third-party service is governed by the agreement between you and that third party.

Where a third-party service becomes unavailable, changes its interfaces or terms, or withdraws our access, features that depend on it may be degraded, suspended or removed without liability to you.

15. Availability, changes to the Platform and beta features

We aim to keep the Platform available but do not warrant uninterrupted or error-free operation. Access may be suspended for maintenance, upgrades, security, or reasons outside our control, and we may impose or vary rate limits and usage quotas.

We may add, modify, restrict or discontinue any feature of the Platform at any time. Where a change materially reduces functionality you rely on and we can reasonably foresee that effect, we will give reasonable notice unless the change is required urgently for security, legal or operational reasons.

Features identified as alpha, beta, preview or experimental are provided for evaluation, may be unstable or withdrawn without notice, and are excluded from any service commitment. Data associated with such features may be reset.

16. API and developer terms

If we issue you an API key, this Section applies to your use of it in addition to the rest of these Terms.

  • An API key authenticates requests as you and is subject to the scopes selected when it was created. You are responsible for every request made with it and for restricting its scopes to the minimum you need.
  • You must store API keys securely, must not embed them in client-side code, public repositories, mobile applications or logs, and must not share them. Rotate a key promptly and revoke it immediately if it may have been exposed.
  • API keys cannot be used to create, modify or revoke credentials, to manage authentication factors, or to perform account-takeover-sensitive operations. Those operations require an interactive session.
  • You must respect rate limits, must not use the API to circumvent a restriction that applies in the user interface, must not use it to bulk-extract data about Projects, Campaigns or other users, and must not use it to create Submissions other than for your own genuine participation.
  • We may inspect, throttle, suspend or revoke any API key at any time, including where usage threatens the stability or security of the Platform or breaches these Terms, and we may change or deprecate API endpoints with reasonable notice where practicable.

Data obtained through the API remains subject to these Terms and to the Privacy Policy. You must not use it to identify, profile, contact or re-target individual users, and you must delete it on request or on revocation of your key.

17. Fees, taxes and costs

We do not currently charge Earners a fee to participate in Quests. We may introduce fees for optional features in future, and will disclose them before they apply to you.

You are solely responsible for determining, reporting and paying any tax, duty, levy or social contribution arising from your participation, your receipt of any Reward, and any subsequent disposal of a digital asset, including any income, capital gains, value added, withholding or transaction tax. Reward amounts are stated exclusive of any such tax unless we say otherwise.

Where we are required by law to withhold or to report information about you or your Rewards to a tax or regulatory authority, we may do so, may require the information necessary to comply, and may withhold a Reward until it is provided.

You bear your own costs of participation, including network fees, hardware, connectivity, software and any cost of acquiring assets a Quest requires you to hold or use.

18. Suspension, termination and effect

These Terms apply for as long as you use the Platform. You may stop at any time and may ask us to close your Account by writing to support@dyma.io.

We may suspend or terminate your access, in whole or in part, with immediate effect where we reasonably believe that: you have breached these Terms or any supplemental terms; you are ineligible under Section 3; your conduct exposes us, a Project or another user to legal, security, reputational or financial risk; we are required to do so by law or by a third-party provider; or you have been dormant for an extended period. Where the reason permits it, we will act proportionately and will give notice and an opportunity to remedy.

On termination: your licence to use the Platform ends immediately; Rewards that are verified, payable and not subject to an open investigation remain payable, subject to any applicable claim window; Dyma Points, experience points, streaks, leaderboard positions, badges and unclaimed or unverified Rewards are forfeited and confer no compensation; and we will handle your personal data in accordance with the Privacy Policy and applicable law.

Sections that by their nature should survive termination do survive it, including Sections 2, 8, 10, 13, 17, 19, 20, 21, 22, 23 and 26.

19. Disclaimer of warranties

The Platform is provided "as is" and "as available", with all faults and without warranty of any kind.

To the fullest extent permitted by applicable law, Dyma disclaims all warranties, representations and conditions, whether express, implied, statutory or arising from course of dealing or usage of trade, including any implied warranty of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy and non-infringement.

Without limiting that disclaimer, we do not warrant that: the Platform will be uninterrupted, timely, secure or error-free; defects will be corrected; the Platform is free of harmful components; verification will always be accurate or timely; a Reward will be available, delivered, retain any value, or be capable of settlement on any network; a Project will perform its obligations or is solvent, competent or honest; or that any information displayed, including reward amounts, deadlines, balances and leaderboard positions, is complete or free of error.

No advice or information obtained from Dyma or through the Platform creates any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this Section may not apply to you, and nothing here limits any non-excludable statutory right you have as a consumer.

20. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above and to the fullest extent permitted by applicable law, Dyma and its officers, directors, employees, contractors, agents, suppliers and licensors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, nor for any loss of profit, revenue, business, opportunity, goodwill, anticipated saving, data, or the value of any digital asset or Reward, however caused and on any theory of liability, whether or not we were advised of the possibility of such loss.

Subject to the same limits, our total aggregate liability arising out of or relating to these Terms or the Platform, whether in contract, tort including negligence, statute or otherwise, will not exceed the greater of the total amount you paid us for access to the Platform in the twelve months before the event giving rise to the claim, or one hundred United States dollars.

You acknowledge specifically that Dyma is not liable for: the acts, omissions, insolvency or misrepresentations of any Project; the failure of a Project to fund or deliver a Reward; the loss of a private key or seed phrase; a transfer sent to an address you supplied; the behaviour, downtime, pricing or decisions of any blockchain network or third-party platform; or a defect in a smart contract not authored by us.

These limitations apply even if a remedy fails of its essential purpose, and reflect an agreed allocation of risk that forms an essential basis of the bargain between us. Where a jurisdiction does not permit some of these limitations, they apply to the maximum extent it permits.

21. Indemnification

To the extent permitted by applicable law, you will indemnify, defend and hold harmless Dyma and its officers, directors, employees, contractors and agents from and against any claim, demand, action, proceeding, loss, liability, damage, fine, penalty, cost and expense, including reasonable legal fees, arising out of or relating to:

  1. your access to or use of the Platform, including any use by a person you allowed to use your Account or API key;
  2. your breach of these Terms, of any supplemental or Campaign terms, or of any applicable law or third-party right;
  3. any Submission or other content you provide, including any claim that it infringes a right or contains unlawful material;
  4. any misrepresentation you make about eligibility, identity, authorship or control of a Wallet or Linked Account;
  5. any tax obligation of yours that we are required to discharge or report; and
  6. any dispute between you and a Project, another user, or a third-party platform.

We may assume the exclusive defence and control of any matter subject to indemnification, at your expense, and you will cooperate with us. You will not settle any matter in a way that imposes an obligation or admission on us without our prior written consent.

22. Dispute resolution and arbitration

Informal resolution first

Before commencing any formal proceeding, you agree to try to resolve the dispute informally by writing to legal@dyma.io with a description of the dispute, the relief you seek and your contact details. Both parties will engage in good faith for 60 days from that notice. This step is a condition precedent to arbitration, and the limitation period is tolled while it runs.

Binding arbitration

If the dispute is not resolved informally, it will be finally settled by binding arbitration administered under [Arbitration institution and rules], seated in [Seat of arbitration or competent courts], before one arbitrator, conducted in English. The arbitrator decides all issues, including the scope, enforceability and interpretation of this Section, except that a court of competent jurisdiction decides whether the class action waiver below is enforceable. Judgment on the award may be entered in any court having jurisdiction.

Waiver of class actions and jury trial

You and Dyma agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. To the extent permitted by law, you and Dyma waive any right to a trial by jury. The arbitrator may not consolidate claims or preside over a representative proceeding.

Exceptions

Either party may bring an individual claim in a court of competent jurisdiction for injunctive or equitable relief to protect intellectual property or to prevent unauthorised access to the Platform, and either party may bring a qualifying individual claim in small claims court. Nothing in this Section prevents you from reporting a matter to a regulator or from exercising a non-waivable right.

Consumers

If you are a consumer resident in the European Economic Area, the United Kingdom, Switzerland or another jurisdiction whose law confers non-waivable procedural rights on consumers, this Section applies only so far as that law permits. You retain the right to bring proceedings in the courts of your place of residence and to rely on the mandatory consumer protections of your local law.

Time limit

Except where a longer period is required by law, any claim arising out of or relating to these Terms or the Platform must be commenced within one year after the cause of action accrues, failing which it is permanently barred.

23. Governing law

These Terms and any dispute arising out of or in connection with them, including non-contractual disputes, are governed by the laws of [Governing jurisdiction], without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you are a consumer, this choice of law does not deprive you of the protection of any mandatory provision of the law of your country of habitual residence that cannot be derogated from by agreement.

24. Changes to these Terms

We may amend these Terms to reflect changes in the Platform, in our business, or in legal or regulatory requirements. The version in force is always published on this page with its effective date and version number.

Where an amendment is material and adverse to you, we will give reasonable advance notice by a prominent notice on the Platform or, where we hold a verified email address for you, by email. The notice period will be at least 15 days unless a shorter period is required to comply with law or to address a security risk.

Your continued use of the Platform after an amendment takes effect constitutes acceptance of the amended Terms. If you do not accept them, you must stop using the Platform and may close your Account. Amendments do not apply retroactively to a dispute of which we had notice before the effective date.

25. Force majeure

Neither party is liable for any delay or failure to perform caused by an event beyond its reasonable control, including act of God, natural disaster, epidemic, war, civil unrest, terrorism, act of government, change of law, sanctions, labour dispute, failure of power or telecommunications, failure or compromise of a blockchain network or a third-party provider, and large-scale cyber attack. The affected party will use reasonable efforts to mitigate and will resume performance as soon as practicable.

26. General provisions

Entire agreement.
These Terms, together with the Privacy Policy and any supplemental terms, constitute the entire agreement between you and Dyma about the Platform and supersede all prior discussions, representations and understandings, save for liability for fraudulent misrepresentation.
Severability.
If any provision is held invalid, illegal or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed, and the remaining provisions continue in full force.
No waiver.
A failure or delay in exercising a right is not a waiver of it, and a single or partial exercise does not preclude any further exercise.
Assignment.
You may not assign or transfer these Terms or any right under them without our prior written consent. We may assign them, in whole or in part, to an affiliate or in connection with a merger, reorganisation, or sale of assets, on notice to you.
No partnership.
Nothing in these Terms creates a partnership, joint venture, agency, franchise, fiduciary or employment relationship between you and Dyma, or between you and any Project.
Third-party rights.
Except as expressly stated, no person other than you and Dyma has any right to enforce these Terms.
Language.
These Terms are drafted in English. Any translation is provided for convenience, and the English version prevails in the event of conflict, so far as applicable law permits.
Interpretation.
Headings are for convenience only. "Including" means "including without limitation". References to a statute include it as amended or replaced.

27. How to contact us

Formal notices to Dyma must be in writing and sent to the addresses below. We may give you notice by email to the address on your Account, by a message within the Platform, or by a prominent notice on the Platform.

Operator.
[Registered legal entity name], [Registered office address].
Legal notices.
legal@dyma.io.
Support and reviews.
support@dyma.io.
Security reports.
security@dyma.io. Please report suspected vulnerabilities privately and do not exploit them.
Privacy.
privacy@dyma.io.